Help Centre

Frequently asked questions

Everything you need to know about NikahEngage. Can't find your answer? Write to us at [email protected].

Getting started

What is NikahEngage?

NikahEngage is a Muslim matrimonial platform that helps sincere Muslims and their families find a compatible spouse the halal way. We focus on what matters most in a Muslim marriage, such as deen, sect and maslak, practice, and family values, in a calm and respectful space.

How do I create a profile?

Click "Join free", register with your email, and follow our simple step-by-step profile guide. You can create a profile for yourself or, as a parent or guardian (wali), on behalf of a family member. You can save your progress and finish later at any time.

Can a parent or guardian create a profile on someone's behalf?

Yes. NikahEngage is guardian-friendly. When creating a profile you can indicate that it is managed by a wali and add guardian details. We warmly encourage family involvement throughout the process.

Do I have to be a certain age to join?

Yes. You must be at least 18 years old to register and create a profile on NikahEngage.

Profiles & approval

Why is my profile "under review"?

Every new profile and photo is reviewed by our team before it becomes visible to other members. This keeps the community genuine, safe, and respectful. Once approved, you can browse matches and your profile becomes visible in search.

How long does approval take?

We aim to review profiles as quickly as possible. You will be notified by email once your profile has been approved. If it has been a while, feel free to contact us.

Can I edit my profile after submitting it?

Yes, you can edit your profile at any time. Please note that significant changes may re-submit your profile for a quick review before going live again.

Can I hide or delete my profile?

Yes. You can hide your profile so it no longer appears in search, or request deletion of your account and data entirely. To do so, manage your profile settings or write to us at [email protected].

Photos & privacy

Who can see my photos?

You control your photo visibility. You can choose to show photos to all members or only to people you have connected with. All photos are reviewed before they are displayed.

Is my information private and safe?

Privacy is at the heart of NikahEngage. Your email and password are never shown to other members, your passwords are stored securely, and you decide what details you share and when. For full details, please see our Privacy Policy.

Do I have to upload a photo?

No, a photo is not required. However, profiles with a clear, recent photo tend to receive more genuine interest. You can always add or remove photos later.

Finding & connecting with matches

How do I find matches?

Once your profile is approved, use Browse to search by the criteria that matter to you, such as sect, maslak, location, education, and practice. Our compatibility guidance helps highlight suitable matches.

How does expressing interest work?

When you find someone suitable, you can express your interest. They will be notified and can choose to accept or decline. If they accept, you become connected and can message each other respectfully through the platform.

Can I talk to someone before connecting?

Messaging opens once an interest has been accepted by both sides. This keeps conversations meaningful and respectful. We encourage involving your family throughout.

What if I receive inappropriate behaviour?

Please conduct yourself respectfully and report anything inappropriate. Our team is here to help keep the community safe. You can reach us at [email protected].

Membership & account

Is NikahEngage free?

Yes, NikahEngage is currently free to join and use. We may introduce optional premium features in the future, and if we do, any changes will be communicated clearly in advance. For now, you can enjoy the full experience at no cost.

Will there be any charges later?

NikahEngage is free at the moment. Should we offer paid features down the line, they would be optional and clearly explained beforehand, so you will always know exactly what to expect.

Are there any ads?

No. NikahEngage is a calm, purposeful space with no advertising. Our focus is entirely on helping you find a spouse.

I forgot my password. What do I do?

Use the "Forgot password" option on the sign-in page to reset it. If you still need help, contact us at [email protected].

Still need help?

Our team is happy to assist. Write to us and we'll get back to you.

Email [email protected]